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Welcome to thePILOTS

thePILOTs are a set of introductory qualifications for technicians supporting ICT in organisations. The intended audience is technicians working in small to medium sized organisations and 16+ education. These materials are designed for delivering with free software, specifically GNU/Linux. The qualification itself is not, however, operating system specific. The project is being developed under the GFDL.

The results of the survey of proposed content are now available. Comments welcome!

• Post Survey Bronze
• Post Survey Silver
• Post Survey Gold
• Post Survey Suggestions
• Post Survey Overview

Progression

The qualification is designed to allow easy progression. From the first training session thePILOTs are designed to improve the students capabilities.

Early Draft

Please note this draft is under considerable development

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Bronze 1

The entry level qualification is awarded for successful attendance at a 3 hour session. The topics covered are:

1. Explanation of the install process.
2. Appreciation of web based systems.
3. Understanding concepts behind terminal service systems
4. Identify running processes from the command line.
5. Appreciate importance of strategic ICT planning for sustainable solutions
6. Use the command line to catalogue files and view permissions.

Bronze 2

The second step of the qualification is intended to be delivered in a two day face-to-face session. This will incorporate the content of of Bronze 1 and extend it, adding into the following areas:

1. Installing a GNU/Linux desktop system
2. Content Management Systems
3. Security and Data integrity
4. Suitable environments for the Linux Terminal Server Project
5. Support And Advice (Diagnosing faults)
6. Networks and Servers
7. Professionalism and Customer Relations
8. The Information Worker
9. File System and User Permissions
10. Voice Over IP (VOIP)

Assessment will be by tutor assessment and examination.

Silver

The third stage of the qualification will develop the content from the Bronze qualification. The course may be delivered purely through a Virtual Learning Environment and will involve practical work and contribution to the environment.

Around 40 hours work will be involved, the majority on-line, the rest self-paced learning and research. Groups of between 3 and 12 students will be working together in the environment. Assessment will be done jointly by peers and the tutor, based on contribution and tests. The student will need access to at least two computers and a network hub.

Gold

The final stage of the qualification will be project based and agreed with the tutor. As well as developing Professionalism and Customer Relations it will involve a case study based on one or more of the areas covered in the Silver component.

Assessment by peers and tutor based on case study.